Terms And Conditions
Last Updated: June 7, 2025
Welcome to transmower.com! These Terms and Conditions ("Terms," "Terms and Conditions") govern your access to and use of the transmower.com website (the "Service"), operated by Transmower ("us," "we," or "our").
Please read these Terms carefully before using our Service. By accessing or using the Service, you signify your unreserved agreement to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you are expressly prohibited from using our Service.
1. Acceptance of Terms
By creating an account, making a purchase, or otherwise accessing and using transmower.com, you confirm that you have read, understood, and agree to be bound by these Terms, along with any additional terms and conditions or policies referenced herein1 and/or available by hyperlink. These Terms apply to all visitors, users, and others who wish to access or use the Service. Your continued use of the Service after any modifications to these Terms constitutes your acknowledgment and acceptance of the revised Terms.
2. Eligibility and Account Registration
To use certain features of our Service, such as making purchases, you may be required to register an account. By registering, you affirm that:
- You are at least 18 years of age or have reached the age of majority in your jurisdiction, and are legally capable of entering into2 binding contracts.
- All information you provide is accurate, complete, and current. You agree to promptly update your account and other information, including your email address and payment method details, so that we can complete your transactions and contact you as needed.
- You are responsible for safeguarding your password and for any activities or actions under your account, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
- You may not use a username that is the name of another person or entity, that is not lawfully available for use, or a name or trademark that is subject to any rights of another person or entity without appropriate authorization. We reserve the right to refuse registration or cancel accounts at our discretion.
3. Products and Services
3.1 Product Descriptions
We strive to ensure that all product descriptions, images, and prices displayed on transmower.com are as accurate as possible. However, we do not warrant that product descriptions or other content of this Service are entirely accurate, complete, reliable, current, or error-free. If a product offered by Transmower itself is not as described, your sole remedy is to return it in unused condition, in accordance with our Return Policy.
3.2 Pricing
Prices are subject to change without prior notice. While we endeavor to ensure all prices are correct, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, we will treat the order as canceled.
3.3 Availability
All products are subject to availability. We reserve the right to limit the quantities of any products or services that we offer. We also reserve the right to discontinue any product at any time.
3.4 Order Acceptance
The receipt of an order confirmation does not constitute our acceptance of an order. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verifications or information before accepting any order.
4. Payment Terms
Transmower accepts various payment methods, which will be specified during the checkout process. By providing payment information, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order (including any applicable taxes and shipping fees). All payments must be made in full before shipment.
5. Shipping and Delivery
5.1 Shipping Information
We aim to dispatch orders promptly. Delivery times provided are estimates only and begin from the date of dispatch, not the order date. Delays may occur due to unforeseen circumstances or factors beyond our control (e.g., natural disasters, courier delays).
5.2 Risk of Loss
The risk of loss and title for all products purchased from Transmower pass to you upon our delivery to the carrier. We are not responsible for any lost, damaged, or stolen packages after they have been handed over to the shipping carrier.
5.3 International Shipping
For international orders, you are responsible for any customs duties, taxes, and fees incurred upon arrival in the destination country. These charges are outside of our control and are levied by the local customs authorities.
6. Returns, Refunds, and Exchanges
Our Return Policy, which is incorporated into these Terms by reference, outlines the specific conditions and procedures for returns, refunds, and exchanges. Please review our Return Policy for complete details. Generally, products must be returned in their original condition and packaging within a specified timeframe. Refunds will be processed to the original payment method.
7. User Content and Conduct
7.1 User Reviews and Submissions
Our Service may allow you to post reviews, comments, feedback, or other materials ("User Content"). You are solely responsible for the User Content you post. By posting User Content, you grant Transmower a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.
7.2 Prohibited Conduct
You agree not to use the Service to:
- Post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane, or indecent information of any kind.
- Engage in any form of harassment.
- Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
- Upload, post, email, or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright, or other proprietary rights of any party.
- Transmit "junk mail," "chain letters," "pyramid schemes," or any other form of unsolicited advertising or solicitation.
- Introduce viruses, Trojan horses, worms, or other technologically harmful components.
- Interfere with or disrupt the Service or servers or networks connected to the Service.
We reserve the right to remove or edit any User Content that violates these Terms or is otherwise objectionable.
8. Intellectual Property Rights
The Service and its entire contents, features, and functionality (including but not limited to all information, software,18 text, displays, images, video, and audio, and the design, selection, and arrangement thereof), are owned by Transmower, its licensors, or other providers of such material and are protected by Indonesian and international copyright, trademark, patent,19 trade secret, and other intellectual property or proprietary rights laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service, except as generally and ordinarily permitted through the Service's functionality.
9. Third-Party Links
Our Service may contain links to third-party websites or services that are not owned or controlled by Transmower. Transmower has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities/individuals or their websites. You acknowledge and agree that Transmower shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
10. Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of these Terms. If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
11. Indemnification
You agree to defend, indemnify, and hold harmless Transmower and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of:
- Your use and access of the Service, by you or any person using your account and password.
- Your breach of these Terms.
- Your violation of any rights of a third party, including without limitation any intellectual property right, privacy right, or property right.
- Any content posted by you on the Service.
12. Limitation of Liability
To the fullest extent permitted by applicable law, in no event shall Transmower, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the Service.
- Any conduct or content of any third party on the Service.
- Any content obtained from the Service.
- Unauthorized access, use or alteration of your transmissions or content.
This limitation of liability applies whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
13. Disclaimer of Warranties
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. Transmower expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
Transmower, its subsidiaries, affiliates, and its licensors do not warrant that:
- The Service will function uninterrupted, secure, or available at any particular time or location.
- Any errors or defects will be corrected.
- The Service is free of viruses or other harmful components.
- The results of using the Service will meet your requirements.
14. Exclusions
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you. In such cases, Transmower's liability will be limited to the fullest extent permitted by applicable law.
15. Governing Law and Dispute Resolution
These Terms shall be governed and construed in accordance with the laws of the Republic of Indonesia, without regard to its conflict of law provisions. Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be resolved through good faith negotiations. If a resolution cannot be reached through negotiation, the parties agree to submit the dispute to the exclusive jurisdiction of the courts located in Medan, North Sumatra, Indonesia.
16. Severability
If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.
17. Entire Agreement
These Terms, together with our Privacy Policy and any other policies or operating rules posted by us on the Service, constitute the entire agreement between you and Transmower regarding your use of the Service and supersede all prior or contemporaneous agreements, understandings, proposals, and communications, whether oral or written, between you and us concerning the subject matter hereof.
18. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
19. Contact Us
If you have any questions about these Terms, please contact us at:
Email: [email protected]
Address: Jl. Moh. Kahfi 1 No.234, RT.7/RW.5 Ciganjur, Kec. Jagakarsa
Jakarta Selatan DKI Jakarta 12630
Indonesia